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Automation is coming to the workplace. Millions of jobs will be destroyed, but many jobs will also be simultaneously created in the process as well.
Visual Capitalist Published By Jeff Desjardins: For those in the workforce – or for those just joining it for the first time – the big question is: what skills are needed to navigate this monumental shift in the economy? How will humans create value in an increasingly automation world?
The Human Touch
Today’s infographic comes to us from Guthrie Jensen, and it summarizes the skills needed in 2020 and beyond to take advantage of the shifting landscape of work.
In short, for those looking to future proof their careers, building competencies in areas that machines will be unlikely to tackle effectively (i.e. complex problem solving, creativity) is likely the best recipe for success.
It can be daunting to think about automation’s role in the future – but if you’re a bookkeeper, legal secretary, insurance underwriter, credit analyst, or any other person in a job with high automation potential, it would be prudent to be thinking long and hard about what you can offer beyond your existing set of skills and competencies.
So how do we set ourselves up for future success in a world where even real estate brokers are likely to be automated?
It Starts With Soft Skills
There are many considerations for career success during a time of significant change.
However, there’s a good case that skills – especially soft skills – are the most important foundation to build upon. These include things like the ability to communicate and work well with others, solve problems, and think outside of the box, as well as other aspects of emotional intelligence.
Here are some skills that experts say should be prioritized:
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Complex Problem Solving
It’s true that AIcan solve problems that humans cannot – but it also goes the other way. When problem solving needs to span multiple industries or when problems are not fully defined, humans can work backwards to figure out a solution.
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Critical Thinking
Machines are getting better at aspects of critical thinking, but humans are still able to to connect, interpret and imagine concepts in a world full of ambiguity and nuance. A lawyer can pinpoint the exact positioning to make a case for a client, or a marketer can figure out an overarching message that can resonate with consumers.
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Creativity
Skills of the future 2020 Creativity requires a degree of intuitive randomness that can not yet be imitated by AI. Why did the architect design the building a certain way, and why did the musician improvise by playing a chord out of key? It’s hard to explain why to a computer – it just feelsright.
Other important soft skills to consider?
People management, coordinating with others, decision-making, negotiation, and serving others will all be important going forward as well.
Here’s just a quick look at automation potential of select positions, according to a study by Oxford University:
|
Position |
Chance of Automation | Position |
Chance of Automation |
| Telemarketer | 99% | Physician | 0.4% |
| Tax Preparer | 99% | Dentist | 0.4% |
| Insurance Underwriter | 99% | Computer Systems Analyst | 0.7% |
| Bookkeeping Clerk | 98% | Registered Nurse | 0.9% |
| Legal Secretary | 98% | Teacher | 1.0% |
| Credit Analyst | 98% | Microbiologist | 1.2% |
| Loan Officer | 98% | Pharmacist | 1.2% |
| Real Estate Broker | 97% | Sales Manager | 1.3% |
| Payroll Clerk | 97% | Engineer | 1.4% |
| Accountant | 94% | CEO | 1.5% |
| Budget Analyst | 94% | PR Manager | 1.5% |
| Pharmacy Technician | 92% | Architect | 1.8% |
Related article: Study finds stronger links between automation and inequality
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